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Residential Customer Information Booklet

Inside the YCNGA Residential Customer Information Booklet you will find information regarding:
 

    • Becoming a Customer
    • The Installation of Natural Gas
    • Billing Procedures
    • Payment Terms
    • Account Management
    • Service Calls
    • Termination of Service
    • Reconnection of Service
    • Natural Gas Safety
 
Now Open!
Customer Center & Showroom
965 W Main St in Rock Hill
customer-center
What can you expect when you enter our new building?

You will be greeted by our receptionist.  If you are making a payment the receptionist will direct you to the teller window.  All other visitors will be asked to sign in at the customer kiosk for Customer Service and Sales.  The customer kiosk allows our Customer Service and Sales Reps to be alerted that you are in the waiting area and the reason for your visit.  The next available representative will then assist you.  New customers will fill out their application for service at the kiosk.

 

We invite you to stop by and see the new Customer Center and Showroom.