residential 2

Home
Residential
Business
Builder Services
Info Center
Safety
Faq
Account Management


Click to Access YCNGA Online

Access to your gas account 24/7

    • Pay your bill by credit card, Visa debit card or electronic check
    • View bills for the past 12 months
    • Check your balance, due date, consumption, billing history (3 yrs) and payment history

 

Coming Soon...

    • Signup for bank draft
    • Change your bank draft information
    • Signup for credit card draft
    • Change your credit card draft information


To Register

You will need your current bill to register

    • You choose your PIN

Please update your e-mail address on your YCNGA Online profile if you change your e-mail address.


Pay Your Bill By Phone (803.323.5306)

Access to your gas account 24/7

    • Gas account number and phone number are both required to access account information
    • Obtain billing information
    • Billing history
    • Pay your bill with a credit/debit card
    • Payments accepted up to $1,000

Please update your phone number with Customer Service if you change your phone number.

 
Ways To Receive Your Bill

    • Mail Only: You will receive a paper bill
    • Mail and E-Notification: You will receive a paper bill and a billing summary by e-mail
    • E-bill Only: You will receive a billing summary by e-mail. Contact Us to signup for e-bill.

To avoid interruption of your E-Notification and/or E-bill please update your e-mail address with Customer Service if you change your e-mail address.


Equalized Billing Plan

    • Pay the same amount each month
    • Must have one year of continuous service to be eligible
    • Signup is offered in May of each year
    • Call after you receive your May bill for your equalized bill amount
    • Customers with a credit will receive a refund check which is mailed separately

 

Draft Service

Automatic payment from your checking or credit card account (credit card draft coming soon)

    • Signup through YCNGA Online (coming soon)
    • Account will be drafted on the same day each month

 

For further information on these services and other services provided by YCNGA please refer to our Customer Information Booklet or contact Customer Service.

 


RESIDENTIAL SERVICES

When you add value to your home with natural gas appliances, you can save on your overall energy costs. And, through the Energy Conservation Program, you may also be eligible for rebates, designed to help you start saving right away.

ENERGY CONSERVATION REBATES
FOR EXISTING RESIDENTIAL CONSTRUCTION

Switch
(from another energy source to natural gas)
Water Heater $ 400.00
Furnace* $ 400.00
Range $ 50.00
Clothes Dryer $ 75.00
Space Heater $ 75.00
   
Replace
Water Heater $ 100.00
Furnace* $ 100.00
Range $ 50.00
Clothes Dryer $ 50.00

 

*Hybrid systems and logs do not qualify.

Please read the Energy Conservation Program Guidelines for more details. Certain restrictions may apply. Program is subject to change or cancellation without notice.

Information on New Construction rebates can be found under Builder Services.